Figure itself: OK...despite using the same sculpt as the horrible black adam figure, this one comes off a little better. Not up to par with the rest of dc collectibles new 52 figures.As for Amazon. I am extremely disappointed. I am a prime member and when I ordered this it guaranteed two day shipping. I waited until the price dropped to bout $22. I ordered this on December 13,2013 along with the dc collectible pandora. She came right away. This figure showed up over 2 months later. I received two notices that they were out of stock and offering to cancel my order. My thought at this point was that I was dealing with a third party seller, who lowered the price more than they wanted to by accident and were trying to get out of it. Shazam/Captain Marvel has been on the amazon website ever since I ordered. I said to myself I can wait to get him at the price i bought him for. Now that I received him, I wanted to come on here and bash what ever seller took so long......I was shocked to find it was Amazon themselves. I have loved my prime subscription but this irritated me. When you get a product from amazon they don't send you a survey about the seller the way they do when it is a third party. BAD AMAZON. If this was a brick and mortar store this would be similar to me purchasing something and the owner putting it behind the counter and saying that he didn't have any at this time. He might even have more on the pegs. I really think Amazon should have purchased one from their third party seller and sent it to me and lost the 3 or 4 dollar difference. I AM INSULTED AND WISH THEY WOULD ASK ABOUT THEIR OWN SERVICE.Five stars for this one! The updated look is great, very detailed. This is what a collector wants to see. It is stunning on the shelf. Articulation is not the best, so as a toy for a child, you may look for another Shazam. Love the fact you can pull back the hood, and the new deep burgundy red is appealing. The movie will be out in a few years!!Being a big fan of Shazam, I also punched the DC Collectibles Comics Black Adam, along with a rarer Isis, and young Bill Batson figure to round out the set.bought as a birthday gift for my 6yr old. Arrived broken which I didn't see until he opened on his birthday and took out of packaging. Was unable to return/exchange due to time limit of exchanges, my bad, although a longer return period would be better. The product came quickly and looked good and he really liked it except for the broken arm.Nothing wrong with the figure, however the box it was delivered in was too small so they bent the top to make it fit. This ripped the box in several places and as a collectors item ruined the value. That being said I love this DC line and for less than 20$ it was a good deal so no complaints there.I've been a huge Captain Marvel/ Shazam fan forever. It's a good looking figure with bright coloring. Have not seen any bleed over on the paint anywhere. Just at a good figure to have in a collection.The only one comment, that I have, is about the details of this figure, is not the quality level from the others figures of the collection.A good shazam figure to go along with your other justice leaguers from dc collectibles. Articulation aren't great but the appeal of it is great.Great figure, good detail and paint job, only shorter than the other DC Collectibles and head cannot be made to look up.